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Who do I report my changes in circumstances to?

If you receive Pension Credit (Guarantee Credit and / or Savings Credit) and Housing or Council Tax Benefit

You must report the following changes to The Pension Service: -

  • Changes to your income - Unless The Pension Service has notified you of an Assessed Income Period (AIP).
  • Changes to your capital - Unless The Pension Service has notified you of an Assessed Income Period (AIP).
  • If you or your partner go into hospital
  • If a new partner comes to live with you
  • If your partner leaves
  • If you are widowed
  • The Pension Service will pass on any necessary information regarding the above changes to the Council's Housing and Council Tax Benefit Service.

If you receive Pension Credit (Guarantee Credit and / or Savings Credit) and Housing or Council Tax Benefit

You must report the following changes to the Council's Housing and Council Tax Benefit Service: -

  • If you stop receiving Pension Credit (Guarantee Credit or Savings Credit).
  • If your household members change e.g. a non-dependant moves in or out.
  • If the circumstances of household members, other than you and your partner, change e.g. the gross weekly income of a non dependant changes.
  • If your tenancy changes e.g. your rent increases.

If you do not receive Pension Credit but you do receive Housing and / or Council Tax Benefit

You should continue to report all changes in circumstances, which may affect your Housing and / or Council Tax Benefit entitlement, to the Council's Housing and Council Tax Benefit Service.