Trading Standards

To email us for advice on a consumer problem click on the link to be taken to the Consumer Direct e-form, Consumer Complaints Form , or telephone them on 0845 4040506.

For other enquiries regarding Trading Standards issues contact us by

telephone on: 01709 823151
email: trading.standards@rotherham.gov.uk
online: Trading Standards e-Form

or write to

Trading Standards Section
Reresby House
Bow Bridge Close
Rotherham
S60 1BY

Read our Service Standards, or to make a comment or complaint use our eform

Read our Latest News and Warnings


Get confidential advice and information about illegal money lending (loan sharks) see our  Loan Sharks Leaflet (45k)

South Yorkshire Newsletter Trading Standards Services (Winter 2008) 459k

The Consumer Protection from Unfair Trading Regulations (CPRs)

The CPRs came into force on 26 May 2008 with the aim of preventing business practices that are unfair to consumers. The Regulations replace a lot of consumer protection legislation including Part III of the Consumer Protection Act 1987 (which dealt with misleading prices), the majority of the Trade Descriptions Act 1968, and the Control of Misleading Advertising Regulations 1988. The CPRs cover commercial practices between traders and consumers.

For further information on the Regulations, please click on the following link

 Trading Standards Institute - Business Guidance Leaflet


The purpose of the legislation we enforce is to protect consumers from fraudulent and unsafe practices and responsible businesses from unfair competition. The main aims of the service are:

• To promote and maintain a fair and safe trading environment;
• To encourage confident and knowledgeable consumers through the provision of advice, information and education;
• To promote and maintain the quality and competitiveness of goods and services produced by local business.

What we do

The key areas we cover within Trading Standards are:

Civil Advice
 Product Safety
 Weights and Measures
 Retail
 Fair Trading

Below are some useful areas we cover in Trading Standards that also link wth the work of the Licensing section and other Regulatory bodies.

Auction Premises
Car Boot Sales
Credit
Motor Salvage Operators Guidance
MOT Testing
Non Medicinal Poisons
Nursing Agencies
Lotteries
Petroleum Filling Stations
Second Hand Goods
Storage of Explosives
Sex Establishments
Street Trading

Other ways we can help

If you are buying a car consider using one of our South Yorkshire Motor Trade Partnership.

Useful links - Consumer Organisations and Bodies

We enforce in a firm and fair way, embracing the principles in our  General Enforcement Policy which takes into consideration the  Code for Crown Prosecutors