|
Request for Action |
Target Response 2006/07 |
Oct 2006 |
Nov 2006 |
Dec 2006 |
Jan 2007 |
Feb 2007 |
Mar 2007 |
|
Make safe dangerous overhanging trees/vegetation on highway land. |
If necessary, the danger will be signed and guarded within 4 hrs. |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Cutting back will be carried out within 5 days. |
95% |
100% |
100% |
100% |
100% |
100% |
|
Make safe dangerous overhanging trees/vegetation on private land. |
If necessary, the danger will signed and guarded within 4 hrs. |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Cutting back by landowner - within 14 days (after written notice from Streetpride) |
100% |
100% |
100% |
100% |
100% |
100% |
|
Estimate/license for vehicular dropped crossing. |
Within 10 working days from receipt of a formal request. |
90% |
97% |
100% |
89% |
92% |
90% |
|
Street light out. |
3 working days for a non supply fault. |
88% |
87% |
80% |
70% |
72% |
85% |
|
Faulty traffic lights. |
All lights out - 1 hr |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Single bulb failure - 24 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
Dangerous defect in carriageway. |
4 hrs after being reported by the public |
94% |
100% |
88% |
100% |
93% |
100% |
|
Dangerous defect on footpath. |
4 hrs after being reported by the public |
100% |
100% |
100% |
100% |
100% |
100% |
|
Removal of fly tipping |
1 working day |
74% |
92% |
77% |
67% |
75% |
82% |
|
Removal of dog mess |
Within 1 working day |
100% |
100% |
100% |
100% |
96% |
81% |
|
Removal of abandoned car. |
Burnt out - within 24 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Wreck or dangerous - within 24 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Runner - 15 working days |
100% |
100% |
100% |
100% |
100% |
100% |
|
Make safe missing cover e.g. public and private sewers, gas, water or BT apparatus. |
4 hrs to make safe and inform the owner. Owner to carry out repairs. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Clear up spillage on carriageway. |
4 hrs |
100% |
100% |
100% |
92% |
82% |
80% |
|
Empty overflowing litter bin/dog bin |
4 hrs |
100% |
100% |
100% |
50% |
100% |
75% |
|
Clear blocked gully causing severe ponding. |
4 hrs to sign and guard |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
blockage relieved within 1 working day. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Empty missed wheelie bin (if reported within 24 hrs of being missed), |
Same day ( if reported before 1pm) Within 1 working day (if reported after 1.00 p.m. ) |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove bulky item (after receipt of payment). |
10 working days. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove racist or offensive graffiti (subject to agreement with the landowner) |
Within 1 working day . |
100% |
100% |
100% |
100% |
94% |
92% |
|
Remove 'other' graffiti (subject agreement with the landowner) - i.e. graffiti which is not racist or offensive |
Within 5 working days |
100% |
100% |
100% |
100% |
98% |
100% |
|
Request for an enforcement visit |
4 working days. |
99% |
99% |
100% |
98% |
100% |
99% |
|
Clear up drug litter |
2 hours |
97% |
98% |
100% |
98% |
100% |
97% |
|
Report of a stray dog |
1 working day |
99% |
100% |
100% |
98% |
99% |
99% |
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