|
Action |
Target Response |
Apr 03 |
May 03 |
Jun 03 |
Jul 03 |
Aug 03 |
Sep 03 |
|
Make safe dangerous overhanging trees/vegetation on highway land. |
If necessary, the danger will be signed and guarded within 4 hrs . |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Cutting back will be carried out within 5 days . |
100% |
100% |
100% |
100% |
100% |
100% |
|
Make safe dangerous overhanging trees/vegetation on private land. |
If necessary, the danger will signed and guarded within 4 hrs . |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
After 14 days a 14 Day notice will be served on the owner and then cutting back will take place. |
100% |
50% |
100% |
100% |
100% |
100% |
|
Estimate/license for vehicular dropped crossing. |
Within 10 working days from receipt of a formal request. |
69% |
71% |
73% |
84% |
85% |
96% |
|
Street light out. |
3 working days for a non supply fault. |
53% |
32% |
48% |
60% |
64% |
70% |
|
Faulty traffic lights. |
All lights out - 4 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Single bulb failure - 24 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
Dangerous defect in carriageway. |
4 hrs after being reported by the public |
100% |
100% |
100% |
0% |
100% |
100% |
|
Dangerous defect on footpath. |
4 hrs after being reported by the public |
100% |
100% |
100% |
100% |
100% |
93% |
|
Removal of fly tipping |
1 working day |
89% |
93% |
78% |
92% |
72% |
81% |
|
Removal of dog mess |
Within 2 working days |
100% |
100% |
100% |
100% |
100% |
100% |
|
Removal of abandoned car. |
Burnt out - within 24 hrs |
67% |
96% |
100% |
76% |
87% |
94% |
|
ditto |
Wreck - 10 working days |
93% |
86% |
94% |
96% |
100% |
91% |
|
ditto |
Runner - 15 working days |
100% |
79% |
93% |
89% |
100% |
100% |
|
Make safe missing cover e.g. public and private sewers, gas, water or BT apparatus. |
4 hrs to make safe and inform the owner. Owner to carry out repairs. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Clear up spillage on carriageway. |
4 hrs |
83% |
81% |
100% |
90% |
96% |
85% |
|
Empty overflowing litter bin/dog bin |
4 hrs |
100% |
100% |
100% |
50% |
100% |
100% |
|
Clear blocked gully causing severe ponding. |
4 hrs to sign and guard with, |
n/a |
n/a |
100% |
100% |
100% |
100% |
|
ditto |
blockage relieved within 1 working day. |
n/a |
n/a |
100% |
100% |
100% |
100% |
|
Empty missed wheelie bin (if reported within 24 hrs of being missed), |
Same or next working day. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove bulky item (after receipt of payment). |
10 working days. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove racist or offensive graffiti |
Within 24 hrs subject to agreement of property owner. |
80% |
100% |
100% |
88% |
67% |
88% |
|
Request for a Warden visit |
5 working days. |
96% |
99% |
97% |
98% |
97% |
85% |
|
Clear up drug litter |
4 hrs |
100% |
100% |
88% |
100% |
100% |
100% |
|
Report of a stray dog |
Actioned within 24 hrs. |
99% |
97% |
99% |
87% |
89% |
90% |
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