|
Action |
Target Response |
Apr 04 |
May 04 |
Jun 04 |
Jul 04 |
Aug 04 |
Sep 04 |
|
Make safe dangerous overhanging trees/vegetation on highway land. |
If necessary, the danger will be signed and guarded within 4 hrs . |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Cutting back will be carried out within 5 days . |
100% |
100% |
100% |
100% |
100% |
100% |
|
Make safe dangerous overhanging trees/vegetation on private land. |
If necessary, the danger will signed and guarded within 4 hrs . |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
After 14 days a 14 Day notice will be served on the owner and then cutting back will take place. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Estimate/license for vehicular dropped crossing. |
Within 10 working days from receipt of a formal request. |
100% |
97% |
100% |
97% |
100% |
97% |
|
Street light out. |
3 working days for a non supply fault. |
73% |
69% |
82% |
88% |
82% |
79% |
|
Faulty traffic lights. |
All lights out - 4 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Single bulb failure - 24 hrs |
100% |
100% |
100% |
100% |
92% |
100% |
|
Dangerous defect in carriageway. |
4 hrs after being reported by the public |
100% |
96% |
100% |
93% |
100% |
100% |
|
Dangerous defect on footpath. |
4 hrs after being reported by the public |
94% |
100% |
100% |
100% |
100% |
100% |
|
Removal of fly tipping |
1 working day |
83% |
78% |
87% |
69% |
69% |
91% |
|
Removal of dog mess |
Within 2 working days |
100% |
100% |
100% |
100% |
100% |
94% |
|
Removal of abandoned car. |
Burnt out - within 24 hrs |
100% |
100% |
75% |
100% |
100% |
100% |
|
ditto |
Wreck - 10 working days |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
Runner - 15 working days |
100% |
100% |
100% |
100% |
100% |
100% |
|
Make safe missing cover e.g. public and private sewers, gas, water or BT apparatus. |
4 hrs to make safe and inform the owner. Owner to carry out repairs. |
100% |
94% |
100% |
100% |
100% |
100% |
|
Clear up spillage on carriageway. |
4 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
Empty overflowing litter bin/dog bin |
4 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
Clear blocked gully causing severe ponding. |
4 hrs to sign and guard with, |
100% |
100% |
100% |
100% |
100% |
100% |
|
ditto |
blockage relieved within 1 working day. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Empty missed wheelie bin (if reported within 24 hrs of being missed), |
Same or next working day. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove bulky item (after receipt of payment). |
10 working days. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Remove racist or offensive graffiti |
Within 24 hrs subject to agreement of property owner. |
100% |
100% |
100% |
100% |
100% |
100% |
|
Request for a Warden visit |
5 working days. |
100% |
100% |
98% |
100% |
100% |
100% |
|
Clear up drug litter |
4 hrs |
100% |
100% |
100% |
100% |
100% |
100% |
|
Report of a stray dog |
Actioned within 24 hrs . |
87% |
92% |
79% |
100% |
97% |
88% |
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