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 Home >  Environment >  Streetpride >  Performance >

Streetpride Performance

October 2005 to March 2006

The table shows categories of request, target response times and our achievement in meeting the targets.

Action

Target Response

Oct 05

Nov 05

Dec 05

Jan 06

Feb 06

Mar 06

Make safe dangerous overhanging trees/vegetation on highway land.

If necessary, the danger will be signed and guarded within 4 hrs

100%

100%

100%

100%

100%

100%

ditto

Cutting back will be carried out within 5 days

100%

100%

97%

100%

100%

100%

Make safe dangerous overhanging trees/vegetation on private land.

If necessary, the danger will signed and guarded within 4 hrs

100%

100%

100%

100%

100%

100%

ditto

After 14 days a 14 Day notice will be served on the owner and then cutting back will take place.

100%

100%

94%

100%

100%

100%

Estimate/license for vehicular dropped crossing.

Within 10 working daysfrom receipt of a formal request.

97%

100%

96%

95%

100%

100%

Street light out.

3 working daysfor a non supply fault.

81%

79%

84%

79%

85%

88%

Faulty traffic lights.

All lights out - 4 hrs

100%

100%

100%

100%

100%

100%

ditto

Single bulb failure - 24 hrs

100%

100%

100%

100%

100%

100%

Dangerous defect in carriageway.

4 hrs after being reported by the public

100%

100%

99%

93%

94%

100%

Dangerous defect on footpath.

4 hrs after being reported by the public

100%

100%

99%

80%

100%

100%

Removal of fly tipping

1 working day

94%

89%

88%

80%

69%

85%

Removal of dog mess

Within 2 working days

100%

100%

99%

100%

100%

100%

Removal of abandoned car.

Burnt out - within 24 hrs

100%

100%

92%

100%

100%

100%

ditto

Wreck - 10 working days

100%

100%

100%

100%

100%

100%

ditto

Runner - 15 working days

100%

100%

100%

100%

100%

100%

Make safe missing cover e.g. public and private sewers, gas, water or BT apparatus.

4 hrs to make safe and inform the owner. Owner to carry out repairs.

100%

100%

99%

100%

100%

100%

Clear up spillage on carriageway.

4 hrs

100%

100%

100%

100%

100%

100%

Empty overflowing litter bin/dog bin

4 hrs

100%

100%

100%

100%

100%

100%

Clear blocked gully causing severe ponding.

4 hrs to sign and guard with,

100%

100%

100%

100%

100%

100%

ditto

blockage relieved within 1 working day.

100%

100%

100%

100%

100%

100%

Empty missed wheelie bin (if reported within 24 hrs of being missed),

Same or next working day.

100%

100%

100%

100%

100%

100%

Remove bulky item (after receipt of payment).

10 working days.

100%

100%

100%

100%

100%

100%

Remove racist or offensive graffiti

Within 24 hrs subject to agreement of property owner.

100%

95%

97%

100%

100%

100%

Request for a Warden visit

5 working days.

100%

100%

98%

98%

98%

98%

Clear up drug litter

4 hrs

100%

100%

100%

100%

100%

100%

Report of a stray dog

Actioned within 24 hrs .

98%

99%

93%

100%

98%

99%

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