2010 Rotherham Ltd is owned by Rotherham Metropolitan Borough Council.
2010 Rotherham Ltd's main focus will be to deliver neighbourhood management in the borough. It will deliver core housing management and repair functions, but will develop neighbourhood management techniques to help meet the objectives set out in the Rotherham Community Strategy and Neighbourhood Renewal Strategy.
2010 Rotherham Ltd Website
2010 Rotherham Ltd - Vision Statement
"Creating better homes, neighbourhoods and communities"
2010 Rotherham Ltd - Mission Statement
"Working with our diverse communities and our partners to improve the quality of life, and making every neighbourhood safe and proud"
2010 Rotherham Ltd - The Objectives
2010's Rotherham Ltd's objectives have been shaped through consultation with customers over the past two years, through findings and recommendations provided by external inspections and identifying key priorities for contributing to the Community Strategy, Rotherham's Housing Strategy and Neighbourhoods Service Plan. These objectives will significantly contribute to achieving key themes, 'Rotherham Safe' and 'Rotherham Proud'. To achieve the vision the key objectives for 2010 Rotherham Ltd are:
Become a good (2 star) ALMO Housing service in terms of cost, efficiency and service delivery by 2005 and achieve an excellent (3 star) service by 2006 to draw down funding to deliver decent homes.
o Complete all actions in the ALMO Excellence Service Improvement Plan
o Develop and deliver innovative, unique services that achieve external recognition
o Carry out business process re-engineering on all services within 2010 Rotherham Ltd. to demonstrate efficiencies in line with Gershon recommendations.
o Equalities and Diversity is embedded into Neighbourhood managmentand all services are designed to promote community cohesion
o Achieve quality assurance external accreditation for Charter Mark, Investors In People and ISO9001 by 2006.
Achieve the Decent Homes Standard for all council properties by 2010 and ensure that all Council properties achieve Secured by Design standards by 2010 to reduce domestic burglary.
o Develop and deliver the 2010 Standard for bringing properties up to and beyond the required decent homes standard.
o Deliver targets and milestones within the 5 year Decent Homes Programme.
o Renegotiate partnership arrangements for the delivery of the Decent Homes Programme
o Review the process for managing the decent homes programme to ensure it delivers value for money.
Support the neighbourhood managmentagenda facilitated by a customer focused, accessible one stop shop approach by 2006.
o Work in partnership with the Council to review and scope the delivery of the Neighbourhood managmentagenda
o Establish local service delivery partnerships through a modernised Area Assembly framework
o Support the establishment of 'Customer Service Centres' across the Borough through partnership arrangements based on customer requirements
o Support the development and co-ordination of multi-agency Neighbourhood Partnership Teams that deliver a systematic and planned approach to tackling local problems
Provide an externally recognised value for money, high performing repairs and maintenance service by 2007.
o Achieve best in class performance indicator targets for repairs timescales by 2007
o Implement latest technology for on-site operations to reduce inefficiencies and deliver faster services for our customers.
o Carry out market testing for all repairs and maintenance services and identify a value for money procurement option which meets the needs and objectives of the ALMO and its customers.
Reducing void relet times to become best in class by 2007.
o Continue Business Process Re-engineering with further benchmarking to streamline remaining inefficiencies
o Successfully implement choice based lettings
o Implement latest technology to on-site operations to reduce inefficiencies and deliver faster services for our customers.
Through partnership arrangements contribute to reducing by 25% the incidents of Anti Social Behaviour by 2008.
o Develop multi-agency Neighbourhood Partnership Teams that delivers a systematic and planned approach to tackling local problems
o Contribute to delivering against the targets set out in the Safer Rotherham Partnership Strategy
o Using information collected on anti-social behaviour incidence, and working with key partners, contribute to the development of a strategy to tackle 'hot-spot' areas and re-occurring incidents.
Increase the number of active tenant and resident participants, which is representative of the make-up of the borough by 100% by 2007.
o Deliver the targets set out in the Community Empowerment Strategy action plan.
o Develop mechanisms to increase the participation of hard to reach groups such as the elderly, young and BME groups.
o In conjunction with tenants and residents develop local area agreements which will be used to monitor and improve service delivery and standards of their neighbourhoods.
2010 Rotherham Ltd has also agreed the following objective which forms part of the Neighbourhoods Service Plan.
Deliver services fairly and in a way which recognises equality of opportunity and choice for every resident in every neighbourhood by contributing to the Council achieving Level 5 of the Local Government Equality Standard by 2008.
o All customer service points are fully wheelchair accessible, with hearing loops, and comply with the Disability Discrimination Act
o Achieve Charter Mark customer care standard, with full compliance on all equality criteria
o Achieve best in class performance indicator targets for employment and diversity
o Complete all Equality Impact and Needs Requirements Assessments, in line with the Race Equality Scheme
o Local Area Agreements and Neighbourhood Plans in place which meet local need, promote cohesion and address social exclusion
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