The team is made up of the Service Improvement Manager, two project managers, the Communications Manager and administrative support. They lead the overall approach and implementation of transformation and change across the Programme Area. The team also support 2010 Rotherham Ltd in the same disciplines.
The team ensure Best Value Reviews and improvement plans are conducted and monitored within the corporate framework. They lead the co-ordination of self-assessments, inspections involving internal and external assessment.
The team provide the primary interface with RBT on any areas of development in the service area and potential service migration. By ensuring the service is developed to a high quality, this enables the programme area to contribute effectively to the Councils CPA assessment and to an excellent customer focused service.
Through communication and marketing the team plays a wider role in delivering corporate messages and objectives through innovative means. The team are involved in the development of the Web, newsletters, dvd's and areas of brandology.
In short Service Improvement is in the forefront of transformation and the change agenda. If you wish to find out more about the service we provide then contact Dave Roddis, Neighbourhoods programme area Strategic Services Manager by email at dave.roddis@rotherham.gov.uk
Links to Service Improvement Functions
Inspections and Project Management
Communications
Useful Links
Audit Commission
IDeA
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