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This is an image of Tom Cray, the Strategic Director for Neighbourhoods and Adult Services

Neighbourhoods and Adult Services

Thank you for visiting this part of the council’s website which should give you information to help you to access services and facilities so that you can enjoy a good quality of life in your home, your neighbourhood and your community.

The Council is continually looking for ways to improve the quality of its services and the well being of its citizens. My particular role focuses on the needs and requirements of adults in Rotherham.

The Neighbourhoods and Adult Services Directorate provides a wide range of services, including housing advice, environmental health, trading standards, community safety, social care, support to community groups and community safety.

Customer Service Excellence logo Our Assessment Direct Team are available to answer queries from 8.30 a.m. - 5.30 p.m. Monday to Friday. You can contact them by:-

- using our on-line Query Form
- email: assessmentdirect@rotherham.gov.uk
- Telephone: 01709 822330
-  Visiting our locality offices

The workforce employed within the Directorate has a strong focus on your needs as a customer. This means that they will not only try to provide you with the best possible service but they will also act as a champion and advocate on your behalf when you need assistance. Our aim is to try to provide services in a way that enable you to exercise power and control over your own life.

We have found many new methods to improve how our service users can influence our actions and change the way services are provided. This includes how we listen to your comments and act on your complaints, making changes as a result of the lessons learnt.

We are trying to develop this website regularly and welcome any comments about how we can improve it to be more helpful to you.

On this page you will be able to find further information about the award winning services we provide as well as our achievements and the best practice we have been recognised for.

This is an Internal Link icon Contact Our Services via e-Form


Who's who in Neighbourhoods and Adult Services

This is an Internal Link icon Councillor Jahangir Akhtar - Cabinet Member for Neighbourhoods
This is an Internal Link icon Councillor Maurice Kirk - Cabinet Member for Adult Social Services
This is an Internal Link icon Directors

 Who are We and What Do We Do (567k)

 Neighbourhoods and Adult Services Structure (109kb)

Latest Neighbourhood and Adult Services News

This is an Internal Link icon Press Releases
This is an Internal Link icon Latest Performance
 
Neighbourhoods and Adult Services Achievements & Good Practice

This is an Internal Link icon Achievements
This is an Internal Link icon Good Practice

Services within Neighbourhoods and Adult Services

This is an Internal Link icon Our Services
This is an Internal Link icon Our Service Standards
This is an Internal Link icon Service Quality

Complaints & Suggestions

  Complaints - Our Annual Report 2006/2007 (76KB)
This is an Internal Link icon Customer Comment and Complaint
This is an Internal Link icon Make a Suggestion


I hope you enjoyed your visit to the Neighbourhoods and Adult Services pages, please come back to see the latest news and achievements in the near future. If you wish to express your views on the current e-services we provide then please fill in our This is an Internal link iconCustomer Feedback Form and we will reply to your feedback as soon as possible.

Many thanks,

TOM CRAY. 
Strategic Director of Neighbourhoods & Adult Services
Tel: 01709 823400


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This is an Internal Link icon Neighbourhood Development
This is an Internal Link icon Housing Options
This is an Internal Link icon Neighbourhood Services

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