Service standards are used to set out benchmarks against which service delivery can be measured, providing a clear statement of what you can expect from Council Services and what our commitments are to you.
In Neighbourhoods and Adult Services, we aim to provide reliable, prompt and modern services for you. You can measure the quality of the service you are getting by comparing it with the standards we believe are the minimum you deserve in these leaflets. The following standards tell you how we can help and what you should expect from us:
Neighbourhoods and Adult Services - Service Standards (English Version) Assessment and Care Management Adaptations and Improvement (243kb) Assessment Team (232kb) Bereavement Services (237kb) Blue Badge (231kb) Community Meals (148kb) Community Occupational Therapists (234kb) Direct Payments (230kb) Domiciliary Care (229kb) Extra Care Housing (156kb) Food Health and Safety (236kb) Home Services - Furnished Homes (229kb) Home Services - Right to Buy (228kb) Home Services - Tenants Contents (230kb) Housing Options (151kb) Housing Solutions(150kb) Independent Support (154k) Intermediate Care (243kb) Intermediate Care Day Services (152kb) Laundry (151k) Learning Disability (229kb) Licensing - General (154kb) Licensing - Licensing and Gambling Act Reviews (156kb) Licensing - Licensing and Gambling Act Applications (186kb) Licensing - Vehicles and Drivers (156kb) Neighbourhood Investment Public Protection - Pest Control, Air Quality and Contaminated Land (231kb) Public Protection - Anti Social Behaviour (230kb) Public Protection - Landlords and Property (231kb) Public Protection - Anti Social Behaviour and High Hedges Residential Care (230kb) Revenue and Payments (158kb) Rothercare (151kb) Rotherham Wardens - Fly Tipping, Dog Fouling, Graffiti, Drug Litter (232kb) Rotherham Wardens - Streetlights, Found Property, Off Road Motorbiking (232kb) Safeguarding Adults (232kb) Safer Neighbourhood Team Trading Standards (151kb) Transport (230kb)
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