Around 250,000 people live in Rotherham, and
every one of them is either our customer or a possible
customer of ours.
The best organisations always put their customers
first, and we want to be the best.
We have taken a long, hard look at how we do things
to come up with a better way wherever possible. Our aim
is to make our service to the public as good and
customer-friendly as it can be. Our aim is to put
people and service first.
This guide gives you clear and simple advice on what
you should expect from us. A summary, called the
customer charter, is on display in all our
buildings.
If you have any questions about anything here,
please ask any member of staff.
Roger Stone
Leader of the council
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