See how we measure our performance
- Listening to customers
- Performance management (You are here)
- Key activities of performance management
- Get involved
- Read the latest annual report
To help us improve in the right areas and demonstrate progress, we use performance management.
This helps us to:
- Focus on the council's priorities
- Set targets aimed at improving services and measures progress
- Identify and tackle poor performance
- Be accountable to our customers
- Help ensure we provide value for money
In addition we use information to compare with other councils and providers to see what represents the best practice in service provision.