Council Housing Tenancy Agreement

Your tenancy agreement

Your tenancy agreement is a legal contract between your landlord (Rotherham Borough Council) and you.

It contains details of what your landlord agrees to do as your landlord and what you agree to do as its tenant.

Both you and your landlord have other obligations and rights set out in acts of parliament and in regulations made by ministers under those acts. These statutory rights and obligations are set out in your Customer Handbook.

See the full Tenancy Agreement.

Our tenancy responsibilities

We are committed to providing you with a home that you choose to live in, and the services you want. So we will:

• Help you enjoy your home without interfering
• Keep your home in good condition and carry out repairs as quickly as possible
• Help you wherever possible, and always be friendly and polite
• Treat your concerns and complaints seriously

Where it is reasonable to do so, we may take action to enforce the tenancy agreement.

Your tenancy responsibilities

To help us to provide you with a quality service, and to help develop a sense of place and community, we would appreciate if you would:

• Advise us as soon as you can if you think that you may have problems with paying rent on time
• Look after your home, and report any repairs to us as soon as possible
• Be considerate towards your neighbours
• Keep the inside and outside of your property in a clean and tidy condition

Keeping your Tenancy Agreement will help to make Rotherham a better place for everyone to live.

Introductory and secure tenancies

The tenancy you will receive when moving into your home will be a Secure Tenancy if you are moving in as a secure tenant from another Council property or an assured tenant of a housing association. Otherwise, the tenancy will be an Introductory Tenancy.

If you have an Introductory Tenancy, for the first 12 months you don't have the same rights as a secure tenant. All Council tenants have rights and responsibilities, however as an introductory tenant you don't have the right to:

• Take in lodgers/sublet
• Make improvements
• Exchange with another tenant
• Buy your Council House

Whichever tenancy you have, the obligations on your part are the same. However, your statutory rights may be different. These are explained in your Customer Handbook.

Last update: 04/07/2011