Connecting to gas, water & electricity
Gas & Electricity
Before you move in we have to check that the gas and electricity supply is safe. This means that the gas supply pipe will have to be sealed off at the meter.
When you first move into your new home, you will need to choose your new supplier. You need to:
- Arrange for them to reconnect the gas supply and read the meter.
- Arrange for our gas engineers to visit your home to unseal the supply pipe and give you a copy of the 'Gas Certificate' to say the gas system is safe.
We need at least 48 hours notice to arrange the visit. So please contact us as soon as you know when the gas supply is being reconnected.
Water
The water supply should be connected when you move in. Telephone Yorkshire Water to give details of your name, address and how you are going to pay.
Yorkshire Water can be contacted on 0845 1242420.
Home Energy Efficiency
The Home Energy Efficiency Team provides free and impartial advice on:
- Improving the energy efficiency of your home.
- Reducing your heating bills.
- Advice on available grants.
- How to cut Co2 pollution from your home.
- Global Warming and Environmental issues.
- Information on energy from renewable and green sources.
- Advice on Affordable Warmth issues.
- Home Energy Conservation Act (HECA).
- Give advice on and promote Energy Efficiency Grants.
The team also organise road shows and give talks on Energy Efficiency in the home and the relevant environmental issues. They also help run and are partners in the South Yorkshire Energy Efficiency Advice Centre and run schemes to provide insulation measures at heavily discounted prices.
The Energy Team can be contacted on 01709 823426 or 01709 823393.
South Yorkshire Energy Efficiency Advice Centre
The South Yorkshire Energy Efficiency Advice Centre provides free impartial independent advice on energy saving measures and grant aid to householders and small businesses.
For free DIY home energy assessments, free home visits, free information, free training and free presentations to all interested parties, ring freephone 0800 512 012.
Save n Warm
Save n Warm is a discount scheme set up by the South Yorkshire Energy Efficiency Advice Centre to provide nearly half price cavity loft insulation and discounted high efficiency heating systems to any householder in South Yorkshire.
Fuel Suppliers
Utility companies provide grants to finance energy efficiency improvements. They promote energy efficiency alongside the sale of energy. To find out more about fuel company initiatives, or to obtain free and impartial advice and information, look under 'Electricity' and 'Gas' in the telephone book.
Winter Fuel Payment Helpline
Winter fuel payments are for anyone aged 60 years or over (one payment made per household). If someone has not received their payment then they should call the helpline on 0845 915 1515.
Energy Watch
Energy Watch is an independent consumer that helps Gas and Electricity consumers by providing advice about switching suppliers, dealing with debt and complaint handling. For more information, call freephone 0845 906 0708.
Telephone
If you want to have a telephone in your property, you must directly contact the company whom you wish to use.
Heating your Home
To get the most from your heating, we would advise you to do the following:
- Fit draft excluders around doors, windows and the letter box.
- Use thick curtains, and tuck them onto the window sills.
- Lag hot water pipes. Lagging can be bought in DIY shops.
- In very cold weather keep heating on at least a low setting to avoid burst pipes.
- Open windows to allow a change of air and do not cover vents.
- Close internal doors to avoid heat escaping.
- Put a good underlay under your carpets
Last update: 09/06/2011
