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Who to contact when moving house

To help you to make your move as 'stress free' as possible we have prepared a list of organisations and people that you may wish to contact.

  • The Post Office will redirect mail from your old home to your new home for a small charge. Telephone 0845 7223344 for details.
  • Gas Supplier - Go to Connecting to gas, water & electricity.
  • Electricity Supplier - Go to Connecting to gas, water & electricity
  • Water Supplier - Go to Connecting to gas, water & electricity.
  • Telephone & Mobile Telephone Company
  • Council Tax - they need to know the date of your change of address. Telephone 01709 336006.
  • Benefit Agency - if you receive Income Support, a state pension or any other benefit. Telephone 01709 722222
  • Housing Benefit - if you are entitled to Housing Benefit you will need to stop any benefit being paid on your old address and claim at your new address. Telephone 01709 336006, or collect a form from your Neighbourhood Office
  • TV Licensing - Telephone 0870 5763763 for changes of address or for new licenses
  • Satellite or Cable TV company
  • Home Contents Insurance - you will need to inform your insurers of your change of address. The Council operates a home contents insurance scheme. Telephone 01709 823780 or contact your local Neighbourhood Office.
  • Schools - to find out about schools in your new area telephone the Education Department on 01709 822562
  • Your bank, building society and credit card companies
  • Your employer
  • Doctor
  • Dentist
  • Social Worker
  • Welfare Officer
  • Probation Service
  • Optician
  • Vet
  • If you have a driving licence you must inform the DVLA, Swansea SA99 1AB or telephone 0870 2400009
  • If you own a car you will need to inform your insurers of your change of address
  • Car Loan
  • Other Hire Purchase or Loan Companies
  • Mail Order/Home Shopping Company
  • Newsagents
  • Sports/Social Clubs
  • Friends & relatives


Last update: 24/06/2011