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Help to apply for things

Help to apply for a grant for major adaptations to your home

Our service promises to you . . .

What you can expect whilst accessing our services

Service Standard easy access

You can speak to someone who is knowledgeable about the eligibility criteria 24 hours a day, 7 days a week (at Rothercare Direct 01709 822330)  

Service Standards on time

A financial assessment (MEANS test of resources) will be carried out within your home at convenient time for you.

Service Standardsright result

We will be honest about the amount of financial assistance we can offer you and any contributions you may be responsible for. 

Service Standard treated right

You will be listened to allowing you time to fully explain your circumstances and look into all possible options.

 

Created:  October 2011

Last Update:  02/02/2012