Tell us how to communicate with you

Would you like more control over how we communicate with you?

Would you like your letters to be in large print, for example. Do you have difficulty answering the door and would you like us to wait a while after knocking.

You can tell us these things by simply updating the Checking Our Records form, where you can tell us your preferred method of communication.

Did you also know your rent pays for all the different services you receive from us?

For example, it is worth considering the cost of asking us to respond to your request in person as opposed to dealing with your service request over the phone, via our website or by email.

The cost of these different transactions may surprise you as they can be quite substantial.

So, don't delay. Have more control over our services and complete a Checking Our Records form today.

Last update: 17/06/2011