Money advice service
Struggling to pay your bills? Mortgage in arrears? Dealing with credit card debts?
We offer a free confidential debt counselling service to people living in Rotherham. In 2008/9 we helped our customers with over £4,000,000 of debt, in 2009/10 we helped them with £19,230,909.06.
All advisers belong to the Institute of Money Advisers and can help with many different debts such as rent and mortgage arrears, council tax arrears, credit cards and bank loans. We can;
- Check you are getting all the benefits you are entitled to;
- Help plan your weekly and monthly budget;
- Draw up a financial statement by looking at your income and outgoings;
- Help you decide on a plan to deal with your debts;
- Negotiate with the people you owe money to;
- Advise you on court procedures, help reply to Court documents and represent you at court appearances where appropriate.
Appointments are available Monday to Friday and home visits can be made.
Our telephone number can be found on the left hand side of this page with our address. Contact us between 8.30am-5.00pm, or alternatively leave a message on the 24 hour answer phone and a member of the team will be in contact.
For other debt advice services visit the following links:
National Debtline
Community Legal Advice
Advicenow
Money Made Clear
The UK's financial regulator (Financial Services Authority, or FSA) are providing a new, free to use service called Money Made Clear, enabling you to seek impartial advice and information on financial issues to help you as a consumer, to decide what is right for you.
Rotherham Borough Council Debt Policy
The Council's Debt Policy explains how the Council collects debt from both residents and businesses in Rotherham. It explains how we will attempt to maximise debt recovery while treating people fairly and with respect. Follow the link below to view the policy:
Our Service Standards
Please visit the links below for more information on our service standards:
How we are performing against our Service Standards
If you would like a member of the Money Advice team to contact you, please complete our online call back request form.
Last updated 22/12/2011
