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Benefits - changes in circumstances

What do I do if I have a change in circumstances?

All changes in circumstances must be reported in writing immediately to the Benefits Office.

Please download a Change in Circumstances form from our Related Downloads section. Complete this form and return it to the address on the left hand side of this page.

If the change results in an increase in benefit, you must let us know within one calendar month of the date of the change. If you delay in telling the Benefits Office you will only be paid the increase from the Monday following the date you reported the change (unless there are special reasons for the delay).

If the change results in a reduction of benefit, it will be effective from the Monday following the actual date the change occurred.

Examples of changes in circumstances that must be reported:

  • Starts/stops receiving Income Support or Job Seekers Allowance
  • Starts/stops work
  • Works more/less hours
  • Changes in Income or Savings
  • Changes in Tax Credits
  • Has a child leaving home or school
  • Someone moves into/out of the household
  • Change of address
  • Rent increase/decrease
  • Non Dependants change in income/circumstances
  • Goes into hospital/out of hospital
  • Is on remand or in prison

Please note that failure to report a change in circumstances is an offence that may lead to prosecution.

Last updated 04/04/2012