How to contact the benefits office
Post or Email
Postal and email addresses can be found on the left hand side of this page.
Online
Our online form can be used to make enquiries regarding your benefit claim.
Telephone
- Advice on benefit appeals - 01709 336065 (8.30am to 5.30pm)
- General benefit enquiries - 01709 336065 (8.30am to 5.30pm)
- Fraud hotline 0800-028-2080 (Open 24 hours)
- Recovery of benefit overpayment advice - 01709 336071 (8.30am until 5.30pm)
- Minicom users: 01709 823536
- Fax: 01709 823397
Where to get help with your claim
We currently have four customer service centres where you can go for help and advice on benefits.
Home visits
Home visits are available for customers who are unable to visit one of our offices due to disability, age or health problems. Please ring 01709 336065 (8.30 to 5.30) for further details.
District housing offices
We also operate a benefits advisory service at district housing offices around the borough during the following times:
Tuesday:
- Munsbrough office 9:00 to 12:00
- Wath office 13:45 to 16:15
Wednesday:
- Kimberworth Park office 9:00 to 12:00
- Rawmarsh office 13:45 to 16:15
Friday:
- Wath office 9:00 to 12:00
Last updated 04/04/2012