Performance

The best organisations always put their customers first and we want to be the best.  Our aim is to make our service to the public as good and customer friendly as it can be.  We want to give you clear and simple information on what you can expect from us and we want to tell you how we are performing.

Your feedback is important to us, listening and responding to the people of Rotherham is one of the most effective ways of improving our services.

Council performance is assessed by external bodies and a number of assessments are completed each year.  You can view a summary of recent inspection results and future inspections at the external assessments page.

In addition, Scrutiny Reviews are an important process carried out on behalf of the residents of Rotherham by frontline councillors, together with experts with specialist knowledge.