Contact us - Council housing

General and emergency repairs

Telephone: 01709 336009 - 24 hours, seven days a week

Request a non-urgent repair online

All other enquiries

0300 100 2010 - Office hours: Monday to Friday, 8.30am to 5.30pm

Outside of these hours, call the above number for any housing emergencies

By email

councilhomes@rotherham.gov.uk

Contact your local housing champion

Housing champions across the borough are responsible for looking after you and your home. We can put you in touch with your local champion.

Text Relay (Typetalk)

Communication with customers over the telephone who have different needs. Text Relay connects people using a textphone (sometimes called a minicom) with people using a telephone or another textphone. It lets deaf, hard of hearing and speech impaired people stay in touch with friends and family, and call businesses over the telephone.

More information

Walk-in services

Our Neighbourhood Offices and our reception desks at Customer Service Centres provide a walk in service, where you can get useful information on your tenancy or leasehold and talk face to face about sensitive issues such as anti-social behaviour and financial hardship.

Opening hours:

Monday to Friday, 8.45am until 4.30pm
Wednesdays, 9am to 6pm

Neighbourhood offices

Customer Service Centres

Addresses, maps and opening hours for Customer Service Centers.

Council housing main office

Location map

Telephone: 01709 822200

Fax: 01709 822220

Checking our records

If you have any special requirements, please  tell us how you would like to be contacted by completing an online Checking Our Records form.

Last update: 11/08/2011