Council Tax - Recovery

If you miss a payment we will start recovery action and it is therefore important that you contact us immediately if you are having difficulty maintaining payments.

Reminder

If you don't pay an instalment by the due date we will send you a Reminder. You must ensure that you make the requested payment immediately. If we don't receive requested payment within 7 days of the date on the reminder, a summons may be issued for a Magistrates Court hearing which may incur additional costs up to £74.00.

Only two reminders will be issued in any financial year.

Final Notice

If after receiving two reminders and paying off the amounts requested, you fall into arrears for a third time a Final Notice will be issued and you will have lost your right to pay by instalments.

If we don't receive requested payment within 7 days of the date on the Final Notice a summons may be issued for a Magistrates Court hearing which may incur additional costs up to £74.00.

Can I change the date on which my monthly instalment is due?

We currently offer a choice of payment dates - 6th, 13th, 20th and 27th of each month. If you wish to change your instalment date please contact us to request this.

Do you want to spread the cost of your Council Tax?

By switching to Direct Debit you can make payments up to March rather than January.

Sign up for Direct Debit

How to contact us

You can visit one of our customer services sections listed below.

Locations and Opening times

Or ring us Monday to Friday on (01709) 336050 from 8:30am - 5:30pm.
Please note our less busy telephone times are between 8:30am - 10am and between 4:30pm and 5:30 pm.

You can also make an immediate payment by ringing (01709) 336810 or using the following link:

RMBC Online Payments System

Are you Experiencing Debt Problems?

If you are having difficulties with debt the Council provides a free confidential debt counselling service to Rotherham residents. Please ring (01709) 822329.

Other advice agencies may be accessed through;

Advice in Rotherham

Last updated 14/05/2012