How we investigate your complaint about a councillor

  1. How we investigate your complaint about a councillor
  2. What action will be taken on your complaint
  3. Confidentiality of complaints (You are here)
  4. Withdrawing your complaint

Confidentiality of complaints

In the interests of fairness and natural justice, members will usually be told who has made a complaint against them.

If you make a complaint about a member you can ask that your identity is withheld. This will be granted in certain circumstances, for example:

  • You have reasonable grounds for believing you would be at risk of physical harm
  • You work closely with the member and are afraid of the consequences for your employment
  • You suffer from a serious health condition that might be made worse

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