Equality and Diversity

  1. Equality and Diversity Policy
  2. Equality for All - the equality and diversity strategy and action plan
  3. Public Sector Equality Duty (PSED)
  4. Equality Impact Assessments (EIAs)
  5. Equality Monitoring (You are here)
  6. Equality Awareness Events
  7. Accessibility and disability
  8. Hate crime and hate incidents
  9. Equality in employment

Equality Monitoring

For many services we can see, from a customer's home address, who uses the services across the city. However, we know a lot less about whether certain age groups, disabled people, or people from specific ethnicities or sexual orientations are accessing services that would help them.

Equality monitoring helps us to ensure that services are accessible. Recording personal circumstances allows us to analyse how well we are meeting our commitments to different groups of customers. Research such as the Census provides a profile of the population of Rotherham that enables us to compare who requests and receives services against the data we collect. It helps us to:

  • understand why our services do not meet their needs
  • improve delivery of services making it easier for all groups of customers to access services

For example, we have used the information you give us to:

  • write easier to understand information for different people, e.g. people with a learning disability or literacy problems
  • adapt buildings so they are accessible for people with impaired mobility
  • have more tailored consultations and information available
  • increase the number of services that can be accessed 24 hours online for those who find it difficult to contact us during office hours

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