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Tell Us Once

Rotherham Tell Us Once Service

The Rotherham Registration Team offers an innovative service called Tell Us Once.  The service aims to reduce the number of local and central government departments that Rotherham residents have to notify when they have had a baby or bereavement.

Tell Us Once is delivered straight after a birth or death registration, so you don't even need to leave the register office to notify key government departments of the change in your circumstances.    

The service is optional but most people who register a birth or death choose to use Tell Us Once.  They tell us that it saves them time at a stage in their lives when they are busy looking after a new baby or dealing with the emotional difficulties that come with bereavement.

Tell Us Once can notify the following departments after you have registered a birth:

  • Child Benefit
  • Employment Support Allowance
  • Families Information Service
  • Housing and Council Tax Benefit
  • Imagination Library
  • Incapacity Benefit 
  • Income Support
  • Job Seekers Allowance
  • Tax credits

Tell us once can notify the following departments after you have registered a death:

  • Adult services
  • Attendance Allowance
  • Blue Badge parking permit
  • Carer's Allowance
  • Child Benefit
  • Child Tax Credit
  • Children's services
  • Council housing
  • Council tax 
  • Council Tax Benefit
  • Disability Living Allowance
  • Driver and Vehicle Licensing Agency
  • Electoral services 
  • Employment Support Allowance
  • Housing Benefit
  • Incapacity Benefit
  • Income Support
  • Jobseeker's Allowance
  • Library services
  • Owe payments to council
  • Passport Service                                                
  • Tax Help for Older People
  • Working Tax Credit

Tell Us Once will pass details to these departments on your behalf; the departments you have chosen to notify will contact you directly if they need any more information to process your change in circumstances.    

When you call the Register Office to register a birth or death the Registration Officer will give you information about Tell Us Once.

Last updated 20/01/2012

Address:
The Register Office
Riverside House
Main Street
Rotherham
S60 1AE

Tel: 01709 823542

Fax: 01709 375530

Email: registrationservices@rotherham.gov.uk