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Direct debit

Paying by Direct Debit is the only way we will accept your service charges to be paid by instalments. We have three monthly dates available; 1st, 12th or 24th of every month.

Please note:

  • The Direct Debit will be setup to collect 1/12th of your total account balance every month
  • If you setup a Direct Debit part-way through the year, your first payment will collect the amount due up to that point, e.g. if your first payment will be in July, it will collect 4/12th of your total balance
  • If you miss a payment, the next payment will be automatically doubled to catch-up. If this payment also fails we will withdraw the Direct Debit payment facility and arrears recovery action will commence
  • Alternative arrangements are available for repayment of major works charges

Major Works Repayment information

Download the Direct Debit form