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Sheffield Leasehold Forum

Published: Wednesday, 15th November 2017

As part of our efforts to improve customer involvement, we are looking at how other organisations go about involving their leaseholders.

Health and safety

Fire safety

Taking a little time to read this information about fire safety in your leasehold property, now, may save your life later.

Property management

Managing sub-lets for buy-to-let leaseholders

Update for buy-to-let leaseholder leaseholders’ who need advice on managing their tenants.

Blog

Come and chat with your leasehold team

We are planning to run a number of ‘open door’ customer drop-in sessions in various locations across the Borough.

Announcements

Ad-hoc service requests – 'E-shop'

We can now announce the introduction of an online facility for the payment ad-hoc service fees.

Charges and payments

Barcodes for Post Office and Paypoint Payments

You can now pay your leasehold service charges at your nearest Post Office or Paypoint outlet by using a payment ‘barcode’.

Customer services and feedback

Future of customer focus groups

We are asking leaseholders to provide feedback on the future of our leasehold customer service groups. Feedback can be provided via our online form.