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Revenues and Benefits service standards

How we are Performing

The Revenues and Benefits Service are responsible for the following tasks within the Rotherham Borough.

If you wish to see how we are performing in these areas please click the appropriate link below. This will give you further information on how we are currently performing in relation to our Service Standards and Targets.

Additional links from these pages will also allow you to obtain further information regarding our performance in previous financial years.

Council Tax

The billing of Council Tax

Housing and Council Tax Benefits

The administration of Housing and Council Tax Benefits

Fraud

The investigation and prosecution of fraudulent Housing and Council Tax Benefit claims

Debt Recovery

The collection of Council Tax, Former Tenant Arrears, Housing Benefit Overpayments and Non Domestic Rates

Customer Contact

Customer contact by telephone

What you said, what we did

Lessons learned from your complaints and comments

Last updated 12/01/2012

Pages in Revenues and Benefits service standards

  1. Revenues and Benefits service standards
  2. You are here → How we are Performing
  3. Revenues and Benefits - How your feedback has helped

Address:
Riverside House
Main Street
Rotherham
S60 1AE

Tel: 01709 336065

Email: benefits@rotherham.gov.uk

Address:
Riverside House
Main Street
Rotherham
S60 1AE

Tel: 01709 336007

Email: council.tax@rotherham.gov.uk