What happens when you make the call?
Your call will be taken seriously by any of the agencies you talk to. We recognise that raising concerns about older people in vulnerable situations is not easy, and needs to be handled carefully.
All staff from the agencies involved, like the Police, Adult Services, NHS and Care Quality Commission (CQC) work together in these cases.
Together we make sure that people are immediately protected against their alleged abuser. We then investigate to see exactly what has been going on. If there has been a criminal offence then the police will investigate this.
If someone is in immediate danger call a doctor or call 999 for an ambulance.
If you think a crime has been committed call the police straight away.
More information : Safeguarding Adults
Information on Safeguarding
Information on Vulnerable Adults
What happens when you make the call?