Adult Social Care Providers and Personal Assistants

Guidance and Updates

The government and other key organisations supporting social care are issuing regular daily bulletins. The Council understands that it is difficult for social care providers to keep up with all the issued guidance and therefore has identified key documents that may be assistance to you. These can be found here:

Rotherham Borough Council's FAQ on Direct Payments

Advice for people who buy care and support through a direct payment, as well as local authorities, clinical commissioning groups and those who provide care and support.


Adult social care: coronavirus (COVID-19) winter plan 2020 to 2021

The government's ambitions for the sector and the challenges facing adult social care this winter.

Coronavirus (COVID-19): provision of home care

This document brings together guidance for social care staff, registered providers, local authorities and commissioners who support and deliver care to people in their own homes in England.

It covers:

  • personal protective equipment
  • shielding and care groups
  • hospital discharge and testing
  • government support for social care
  • information collection and governance

Keeping connected: Open and transparent communications in the time of COVID-19

This is a joint statement from the Relatives & Residents Association and the National Care Forum, endorsed by the Care Provider Alliance, the Care Quality Commission and Skills for Care. It sets out shared expectations and good practice relating to the importance of clear, open, transparent and regular communications during the COVID-19 crisis between care providers* and the families** of their residents.

On the 15/6/20, Government released these pieces of revised guidance for care providers

Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19:

For care home providers

A resource for those working in domiciliary care providing information on the use of personal protective equipment (PPE).

For domiciliary care providers

The Social Care Institute for Excellence (SCIE) has published its guidance on delivering safe, face-to-face adult day care.

SCIE Covid 19 Guidance on delivering adult day care

The Government has issued guidance on visiting care homes.

Visiting care homes during coronavirus

The Goverment has updated its guidance on Coronavirus (COVID-19): admission and care of people in care homes

Covid-19: Admission and care of people in care homes

The Government has provided Guidance for Supported Living services during coronavirus (COVID-19)

Guidance for providers of supported living settings.

The Government has recently published it's Winter Plan for 2020/21

Adult social care: coronavirus (COVID-19) winter plan 2020 to 2021

Guidance on COVID-19: management of staff and exposed patients and residents in health and social care settings

Subject to the Governement guidance at the time a guide has been produced by RMBC to assist Social Care Assessors when visiting a care home

A guide for staff visiting care homes during coronavirus