Home Care and Support

We listened

The new arrangements the Council and the CCG have put in place with care companies put you at the centre of everything they do.

This means:

  • Ensuring you have a small team of care workers, who are well-trained and understand your needs
  • Agreeing what is most important to you when deciding how to provide your care and support
  • Being flexible and responding to temporary changes in your needs for example if you are ill and need extra support for a short time
  • Working with other health professionals to ensure your care and support is co-ordinated and you have access to all the services you need to keep you as healthy and independent as possible
  • Understanding what’s happening in your community and helping you to remain part of it, if you want to be