Safeguarding

As a Council we remain committed to ensuring that the safeguarding of all our employees, partners and residents at every stage in life, and this commitment remains as important as ever in the current circumstance.

Safeguarding

As a Council we remain committed to ensuring that the safeguarding of all our employees, partners and residents at every stage in life, and this commitment remains as important as ever in the current circumstance.

The process for referring safeguarding concerns remains the same:

If you're worried about a child or a young person, call 01709 336080

If you're worried about an adult, call 01709 822330

If they are in immediate danger please call 999.

Across the Council, I know that many of you have prioritised safeguarding throughout the response to the Coronavirus outbreak. Some services, who normally work with our residents every day, have changed their approaches to ensure safeguarding remains a priority throughout the outbreak.

In CYPS, staff and partners have been working hard to make sure that the needs of vulnerable children, young people and their families are met at this challenging time. This has meant that staff across Early Help and the social work teams as well as colleagues in schools have been maintaining regular contact with the families that they support. Although staff are broadly working from home, social workers have continued to see the most vulnerable children and young people face to face by visiting them in their homes whilst maintaining social distancing or using PPE where this has not been possible.

Typically this means that over 900 children and young people a week have been seen face-to-face by social workers. Where staff haven’t been able to physically visit families they have been using other means to maintain contact, phone, text message, video call via WhatsApp and most recently using MS teams – the use of different technologies to support our work has been really positive and we will certainly want to explore what we can continue to develop in the future.

Similarly, In Adults Services, Welfare checks have continued and if a situation has required face-to-face contact then this has been undertaken with the correct PPE.

If the situation is less urgent, staff have also been using creative alternative methods of communication, and contact made with the person their families and providers to ascertain the person is safe and a protection plan in place.

The Rotherham Heroes Community Hub has seen hundreds of volunteers support our communities, and they have all received a letter outlining the importance of safeguarding and how to report concerns. Trained staff have followed up, rather than volunteers, wherever safeguarding concerns have been raised.

In Housing, health and wellbeing checks have continued to be made to the most vulnerable residents, with around 4000 visits having been made. The Housing team have continued to keep in touch with their most vulnerable residents on a weekly and daily basis and linked up with CYPS, Adults and the Rotherham Heroes Community Hub to make referrals.

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