Building Relationships
Co-production
The Council is committed to embed genuine co-production into all commissioning activity to enhance our relationship-based approach.
The energy, skills, interests, knowledge, and experiences of providers must be harnessed to influence accommodation, care and support services in the Borough.
Co-production benefits include:
- Collective sense of ownership.
- More effective service delivery.
- Greater outcomes for people in receipt of care and support.
- Improved relationships between the Council and providers.
Market Testing
The Council commits to using formal and informal soft market testing approaches to inform service design and procurement model in the form of:
- One to one discussion.
- Workshops.
- Focus Groups.
- Provider Forums.
All market testing will be well advertised in advance and attendance where applicable will be noted.
Examples of Market Testing Approaches
