Provide feedback or make a complaint
If you should ever be unhappy with the service you have received from us, the first step would be to speak to your Personal Advisor or directly to the team manager.
If you’re still not happy, you can make a complaint online, by phone, or in writing.
Telephone: 01709 382121
Address: The Complaints Manager, Rotherham Metropolitan Borough Council. FREEPOST RTCT-XKLS-ZHAZ, Riverside House, Main Street, Rotherham. S60 1AE
You can ask also an advocate to help you make your complaint.
