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Tell us about something you are unhappy with

In this section

  1. Tell us about something you are unhappy with
  2. You are here: Already reported an issue but it’s not been resolved
  3. Making a complaint
  4. Our complaints procedure
  5. Table of timescales
  6. How to make a complaint
  7. Housing Ombudsman Complaint Handling Code - Self‑Assessment

Already reported an issue but it’s not been resolved

If the problem you told us about has not been resolved and you continue to be unhappy about the issue please complete our Contact Us form and select existing enquiry when prompted. This will be passed to a member of our Customer Service Team who will follow up on your behalf.

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