Early Help - Absence from School

Record Details

NameEducation Welfare Officers
Attendance Advisers
Who are youFormerly Education Welfare Service, we are now part of the Early Help integrated Locality Teams

If your child does not attend school regularly the school may make a referral to Early Help to request support from an Early Help Worker. The worker will work with you, your child and the school to improve your child’s attendance.

If you are worried that your child may be truanting, talk to their school, they can help, or can put you in touch with your Education Welfare Officer who can also help to sort out problems.

Where and how accessed If you are a parent and have concerns about your child’s attendance, contact your child’s school, the Early Help team in your area or alternatively contact the Early Help Triage Team.

Each locality area has its own Early help worker with an Education Welfare expertise and a dedicated Attendance Adviser.
Age rangeEarly Help workers and Attendance Advisers work primarily with children aged 5-16 (statutory school age)

Early Help Workers can also offer support and advice to parents/carers of children who are below statutory school age.

The Early Help and Family Engagement Service work with children and young people from 0-19 years (25 for young people
with a disability)
Service type

Targeted – a referral must be made by the school or a parent to Early Help to request support.

Opening timesMonday – Friday 8:30 – 4:30pm
Contact details

Telephone: 01709 334905

Find out more about Early Help

Email the Early Help team

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