Online forms: Report a missed bin collection
Use this form to let us know if we have missed your bin collection.
Only report a missed collection after 3pm on your collection day. You can also report a missed collection on the next working day.
Your bin must be:
- out before 7am on the scheduled day of collection
- placed at the kerbside, not blocking the pavement
- not over-flowing with the lid shut
Any bins reported after the next working day will not be collected until your next scheduled collection.