Online forms: Report a missed bin collection

Use this form to let us know if we have missed your bin collection.

Only report a missed collection after 3pm on your collection day. You can also report a missed collection on the next working day.

Your bin must be:

  • out before 7am on the scheduled day of collection
  • placed at the kerbside, not blocking the pavement
  • not over-flowing with the lid shut

Any containers reported after this the next working day will not be collected until your next scheduled collection.