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  1. Home
  2. Transport and streets
  3. Roads and pavements
  4. Highways Public Liability Insurance Claims

Highways Public Liability Insurance Claims

This table shows the number of claims made against the Council for compensation for highway related incidents (damage or injury) from 2015 to 2026. Not all claims are proven. In financial year 2025/2026 zero compensation has been paid out.

Claims Received per Calendar

Calendar Year

Total

Average

(per month)

2015 381 32
2016 292 24
2017 195 16
2018 328 27
2019 223 19
2020 243 20
2021 181 15
2022 169 14
2023 313 26
2024 221 18
2025 203 17
2026 128 32

For a full report on the number of claims submitted against the council per month from 2015 to 2026, download the monthly report.

Claims Information per Financial Year

Incident Year (1 April to 31 March) Claims Received Claims closed Claims paid Total paid (Including costs)
2014/2015 277 277 25 £141,438
2015/2016 262 262 26 £636,534
2016/2017 121 121 13 £61,775
2017/2018 196 196 14 £185,791
2018/2019 204 204 9 £50,701
2019/2020 296 296 37 £86,741
2020/2021 122 122 13 £29,361
2021/2022 133 133 13 £40,699
2022/2023 182 179 10 £15,824
2023/2024 300 295 8 £32,347
2024/2025 170 166 14 £9,464
2025/2026 216 45 0 £0

Updated 15 May 2026

Aditional data and infomation

View average repair costs

View potholes repaired by calendar years

View potholes repaired by financial year

View current repair response times

Report a pothole

For more information about potholes and how to report them online, please visit:

Potholes on a road, pavement or footpath

 

Insurance claims against the Council

If you are looking to make a claim, visit the below page for more information on how to make a claim and what you’ll need:

Make a claim against the Council

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