Who can apply?
Residents living in Rotherham can apply for support through the Council’s Crisis Payment Scheme if they are facing an unexpected financial crisis.
The scheme provides short‑term financial help for people on low incomes who are struggling to meet essential household costs. Payments of £80 - £200 may be available depending on your circumstances.
You do not need to be receiving benefits to apply. The scheme is not means‑tested, but you must be able to show that you are experiencing financial hardship. As a guide, applicants should have very limited money left after paying for essential costs, such as food, rent or mortgage payments, and utility bills.
What information will I need to provide?
To help us understand your situation and assess your application quickly, you will be asked to provide some information about your household, your finances, and what has caused your crisis.
You will need to provide:
- A short explanation of what has happened and how it is affecting you. Keeping this brief helps us process applications more quickly.
- Evidence of the crisis you are experiencing.
- Your total monthly household income.
- Your total monthly housing costs.
- The amount of money your household currently has available across all accounts.
- One full month of bank statements for all the bank accounts used by the adults in your household. Online statements and clear photos are accepted.
- Proof of address. This must show your name and address. Examples include a utility bill, Council Tax bill, tenancy agreement, driving licence, or recent bank statement.
- Bank details including, name of bank, sort code and account number so that payment can be made if successful.
You may also be asked for additional information if it helps us understand your circumstances more clearly.
Apply for the Crisis Payment Scheme
Apply for the Crisis Payment Scheme
Applications for the scheme will be processed from 11th May 2026 in the order in which they have been received.
Each application is assessed on its own merits, and you may be asked to provide evidence of your financial situation.
Not received a response?
Please complete our 'Contact Us' form and select existing enquiry when prompted. This will be passed to a member of our Customer Service Team who will follow up on your behalf.
