Suspect a gas leak?
In the first instance you must call National Grid.
Call National Grid - 0800 111 999
National Grid will attend within 1 hour to ensure your safety. Please follow the advice below if you believe you can smell or suspect gas or fumes.
- Open your windows and doors to let air in, make sure all gas appliances are turned off and turn off the gas at the mains if possible.
- Do not turn any lights on or off and avoid using any other electrical switches or appliances as this could trigger an explosion.
- Do not smoke, light a match or any other naked flame.
- Do not try and investigate a problem or attempt to fix a leak or faulty appliance.
Once National Grid have attended to the problem and made the situation safe please call us on 01709 336009 to complete the repair if needed.