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Customer services and feedback

Future of customer focus groups

Published: Thursday, 4th May 2017

We are asking leaseholders to provide feedback on the future of our leasehold customer service groups. Feedback can be provided via our online form.

Leasehold customer focus group

Published: Thursday, 4th May 2017

Our latest customer focus group took place on 8th March and we discussed our proposed service standards and commitments.

Customer focus groups

Published: Wednesday, 8th February 2017

Attend a customer focus group to receive updates and give your views on any planned proposals.

Proposed service standards and commitments

Published: Wednesday, 8th February 2017

The proposals for some improvements to service standards and commitments

Thinking about extending your lease?

Published: Wednesday, 8th February 2017

The Council is looking into lease extensions. If you are interested in extending your lease add your name to the database.

Tell us your views on chargeable service developments

Published: Wednesday, 8th February 2017

We would like to hear about leaseholders’ views on a number of service developments that would be chargeable.

Contact and payment information

Published: Wednesday, 8th February 2017

Did you know that leaseholders can access many of the services which are available to council tenants? We have provided information about the services you can access below: