Rotherham Council’s Adult Social Care Service has been rated as good – the joint-second top scoring authority in Yorkshire and the Humber - following an assessment by the Care Quality Commission.
Inspectors from the CQC visited Rotherham in July 2025 and met with staff, stakeholders, partners and focus groups, as well as people who draw on care and support services.
The CQC is carrying out new inspections of local authorities Adult Social Care Services to ensure they are meeting the legal duties under the Care Act.
A report released today highlights several strengths in Adult Social Care in Rotherham, including:
- The Council has a focus on prevention, to help reduce people’s long-term dependency on adult social care and prevent them from being in crisis.
- Leaders had designed services specifically to support people who had experienced trauma. The Complex Lives Team provided a holistic, person-centred service for people experiencing multiple challenges.
- Residents had positive feedback about their experiences of contact with the Council and receiving support.
- The authority had effective systems and processes in place to make sure people were protected from abuse and neglect, and there was a strong focus on partnership working to keep people safe.
- Leaders and staff listened to people’s feedback to help make improvements and ensure lessons were learned to help prevent incidents from re-occurring.
- People were positive about their experiences moving between services, for example between children's to adults services and when they are discharged from hospital.
- Staff helped people access equipment and minor home adaptations to maintain their independence and continue living in their own homes.
- The Council works well with partners to provide enablement services to help maintain people’s independence. There was a broad range of early intervention services in place, with practical support to improve people’s wellbeing, offered through the Supporting Independence Team.
- The Council demonstrated a culture of continuous learning and improvement, with staff given opportunities to develop their careers.
Around 4,800 residents access long-term adult social care support in Rotherham.
Cllr Joanna Baker-Rogers, Cabinet Member for Adult Social Care and Health at Rotherham Council, said: “I’m delighted with the outcome of the CQC assessment.
“The CQC rating is another testament of all the hard work of our workforce, leadership team and our partners.
“We’re investing in services that help residents live well and independently, with the right support at the right time. I’m looking forward to the opening of the new Castle View day care centre in Canklow soon – a purpose-built facility designed to better meet people’s needs.”
Ian Spicer, Executive Director of Adult Care, Housing and Public Health said: “I am delighted for our dedicated teams who work hard every day to make a positive difference to people’s lives across the borough.
“We are extremely pleased with the assessment outcome and recognise the many strengths highlighted; we are not complacent.
“We recognise our areas for further improvement and are committed to ensuring that residents with care and support needs are safe, healthy and can live well.”
Find out more about Adult Social Care at Rotherham Council visit - Adult social care – Rotherham Metropolitan Borough Council
Caption: Pictured from left - Rotherham Council Chief Executive, John Edwards, Service Director for Commissioning, Scott Matthewman, Cllr Joanna Baker-Rogers, Executive Director of Adult Care, Housing and Public Health, Ian Spicer, Service Director for Adult Social Care and Integration, Kirsty-Louise Littlewood and Council Leader, Cllr Chris Read.
