Merger of Maltby Library and Customer Service Centre

Published Monday, 9th July 2018
Maltby Joint Service Centre
Maltby Joint Service Centre

Maltby residents will be able to use their newly merged Library and Customer Services Facilities from August 1 2018.

Following a public consultation on a proposed merger, work began in May to relocate Maltby Library into the Joint Service Centre.
Customers are now being informed that the Library will close from Monday 23 July, and re-open at the newly-merged facility as Maltby Neighbourhood Hub on Wednesday 1 August. The self-service payment kiosks will remain operational in the joint service centre throughout this time. 
The merger will create a one stop shop including:
• Library services featuring self-service technology, computers and reference facilities, activities and events and a children’s area, as well as a wide range of fiction and non-fiction books (including large print and spoken word).
• Customer Services, including Council Tax and Housing Benefit appointments, Streetpride, Council housing services, Rothercard, blue badges, concessionary travel passes, self-service payment machines and taxi licensing drop-off services.
• Assisted digital services including Housing Benefit and Council Tax via “Your Account”

Opening hours for the newly-merged facility will be as follows:

Day Opening hours
Monday 9.00 AM - 7.00 PM
Tuesday 9.00 AM - 2.00 PM
Wednesday 9.00 AM - 5.30 PM
Thursday 9.00 AM - 7.00 PM
Friday 9.00 AM - 5.30 PM
Saturday 9.00 AM - 1.00 PM
Sunday 10.00 AM - 2.00 PM


Meanwhile Thurcroft Library will be closing for refurbishment work from Thursday 19 July, re-opening on Thursday 9 August, when customers will be able to benefit from a refreshed and redecorated library space.

During the closure period, customers of both Maltby and Thurcroft can visit any other library in the Borough in order to access services.

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