Rotherham announces new digital inclusion programme

Rotherham Digital

A new programme of digital support has launched for residents.

We want every resident in Rotherham to be able to enjoy the benefits of being online, which is why the Council, NHS, RotherFed, Voluntary Action Rotherham, RNN Colleges, Age UK Rotherham and Barnardo’s have partnered together to support digital inclusion in the borough.

People who live and work in Rotherham were asked about their views and experiences of using technology.

Following this, a Digital Inclusion Strategy was developed, which sets out a number of priorities including:

  • Helping residents learn how to use the internet and devices
  • Supporting resident to get online
  • Providing support so that residents feel safe online
  • Creating opportunities for residents who want to volunteer and provide digital support in our communities

A new website has been created that includes practical support and guidance. Residents can visit the Rotherham Digital website to find out more at: www.rotherhamdigital.co.uk

The Rotherham Digital team will be providing digital support in our neighbourhoods across the borough.

The National Databank scheme has also launched in Rotherham, which provides free mobile connectivity for residents on low incomes. Residents can speak to a member of the Rotherham Digital team who can administer free sim cards. Residents can also access the National Databank by speaking to a member of staff at Riverside House, Dinnington, Maltby and Swinton libraries. Further information, including eligibility criteria can be found on the Rotherham Digital website.

Councillor Saghir Alam, Cabinet Member for Corporate Services, Community Safety and Finance, said: “Rotherham has launched its first ever Digital Inclusion Strategy. Through consultation with residents, we developed a number of priorities based on what you have told us.

“The Council and partners are working together to deliver a programme of digital support. This includes help to access the internet, as well as support to improve people’s digital skills and confidence. I would like to encourage residents to find out more by visiting the Rotherham Digital website, or by speaking to the team.”

Dr Richard Cullen, local GP and Clinical Digital Lead at NHS South Yorkshire, said: “I welcome the digital support we are providing to residents across Rotherham. It is important that we increase the opportunities for local people to access health information to support them in managing their health and care. Giving people the knowledge, skills and confidence will provide them with easier and faster access to advice and support they need. 

Phil Hayes, Chief Executive at RotherFed, added: “It’s been great to be involved in the development of the Rotherham Digital Inclusion programme, and to see how the planning and delivery ideas are now going to come to life across our communities.

“The frontline team that are now in place will make a real difference, by supporting people to make the most of getting online through building trust and confidence with those residents who need the support the most.”

Iain Cloke, Operations Manager at Age UK Rotherham, said: “At Age UK Rotherham we often hear from our clients, their families and carers that they often struggle to access online support and services for staying healthy and making choices for themselves, they also want to be connected with others and possibly use the internet for shopping and staying in touch with friends and family. However, some people can lack the confidence and knowledge to get started online, and have worries about scams, fraud and confusing information, so many older people are reluctant to do this.”

“We are pleased that this programme offers a variety of support, and we will continue to help ensure that no one misses out simply because of their age, helping to make Rotherham a great place to live whatever your age.”

The Council and partners came together to launch the Rotherham Digital Inclusion programme at Maltby Customer Service Centre.

On the day, an Open Arms community support session took place in Maltby. Residents can access Open Arms at 10 locations across the borough, after the Council funded this initiative through its UK Shared Prosperity Fund allocation. Money management tips, energy advice and digital skills support is available. Further information can be found on the RotherFed website.

Notes to editors

  • From left to right, the image shows Clair Reeder, David Smith, Karen Jay, Paul Woodhouse, Councillor Saghir Alam, Dr Richard Cullen, Jon Mayo, Karen O’Reilly and Helen Barker. The image was taken at Maltby Customer Service Centre
  • The Rotherham Digital Inclusion Strategy can be viewed at: strategy-document (rotherhamdigital.co.uk)

 

Published: 9th November 2023