Apply for assisted bin collections
If you cannot move your bins because of age, disability or a long-term health condition, you can apply for assisted waste collections. Our crews will collect and return your bins from an agreed location at your property.
You can use this page to check if you are eligible, apply for the service and find out what happens next.
How to apply
The quickest way to apply is online.
- Check that you meet the eligibility criteria.
- Gather any information we may need, such as details of your condition or support needs.
- Complete the online form:
Apply for assisted bin collections online
If you cannot apply online, you can contact us using the details in the Contact us section.