Check your waste collection days
Check the bin collection calendar - from here you can also download a PDF of your bin calendar.
Disposal of waste for households with possible coronavirus (COVID-19) infection
Protect your bin crews: do not place used tissues in your green bin. If anyone in your household has a suspected or confirmed case of coronavirus, put all used tissues and cleaning cloths in a rubbish bag. These bags should be placed into another bag, tied securely and kept separate from other waste. After 72 hours, the bag should be placed in your pink lid bin.
Further guidance on cleaning and disposal of waste for households with possible coronavirus (COVID-19) infection:
See COVID-19: cleaning of non-healthcare settings
Missed bin collections
We will update this page if there is any disruption to rounds.
If collections are delayed, you should leave your bin by the kerbside and we will collect as soon as possible.
Report a missed bin collection
Brown bin garden waste collections
- The new collections year began from 1 March, you can still sign up online for this year's collections.
- It will take up to 10 working days from the time you pay for your bin sticker and calendar to arrive. Please do not put your brown bin out for collection until you have received your sticker as it won’t be emptied. If your sticker has not arrived after 10 working days please contact us via this form.
- You can find out your collection day using the link in the section above.
On your bin collection day
Please make sure your bin is placed at the kerbside on collection day before 7am and not blocking the pavement.
We may not have collected your waste because the:
- Your bin lid was not shut
- You left side waste or additional bagged waste
- Your bin was not presented (bins need to be at kerbside by 7am)
- Your recycling container contained incorrect material
- The incorrect bin or container was presented for collection
Do not compact the contents of your bin as it makes it difficult for our collection vehicles to remove and it could damage your bin.