Apply for a Community Alarm

Cost of Equipment and Service

We will supply and fit the community alarm free of charge.

For most new installations a telephone line is not needed but there may be exceptions due to network coverage in specific areas. In these instances, a landline may still be required. A standard electrical socket close to the main telephone socket is also needed to enable us to install the alarm system.

There is a yearly service charge of £171.08, plus VAT where applicable. This is weekly charge of £3.50 per week, plus VAT where applicable.

Payment can be made annually or monthly and can be paid by:

  • Online at ‘’ using debit or credit card or paypal
  • By telephone by calling 0300 4562723
  • By direct debit by calling 01709 336075 or by emailing ‘’
  • At Post Offices or shops displaying the PayPoint logo with the invoice
  • By cash or cheque at any council office
  • By posting a cheque to the address shown on the invoice
  • By home banking or bacs with the details shown on the invoice

If you are a council tenant, the service charge can be paid as part of your rent payments.