Daily System downtime
Council Tax, Revenues and Benefits, Business Rates and Landlord services will be unavailable every day between 6am to 7am and 8pm to 9pm.
Payments can still be made online or on the automated telephone payment line - 0300 456 2776.
Benefits of Your Account
'Your Account' is the easiest way to access council services online. Benefits of signing up to the 'Your Account' facility include access to council tax bills online, the ability to apply for council tax discounts and update your details and apply for benefits online.
Over the coming weeks we will begin to introduce more features to the 'Your Account' facility online, including checking your rent balance online, requesting additional bins and tracking progress of such requests.
Your Account is:
- always available: 24 hours a day, 7 days a week
- quick and easy to use
- safe and secure
If you have problems accessing Your Account
If you need help with registering a new account or accessing an existing account.
If you have not received your sign up or password reset confirmation email:
Your password must be 8 characters or more, have a mixture of upper and lower case characters (at least one of each), at least one number and at least one character that is neither a letter or number (e.g. but not limited to !@£?)
Check your spam folder; the email will be from rotherhamcouncil.org.uk
- If the email is not in your spam folder please try to register or reset your password again, the confirmation email may go to your spam folder.
- If you have still not received a confirmation email and you have another email address, please try and register with the alternative email address.
If you are still experiencing problems, please complete the Contact Us form
For further Council Tax guidance please see: Your Account - Council Tax User Guide
Sign in to Your Account
You are not signed in to Your Account, you can Sign in or Register here.