Your Account

Problems accessing Your Account

If you need help with registering a new account or accessing an existing account. 

Please be aware that some customers are unable to view their Benefit Notifications online due to a system error. We are working to fix this error as soon as possible.

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Please note: Council Tax, Online Benefits, Business Rates & Landlord Portal will be unavailable between 06:00-07:00 and 20:00-21:00 daily.

For further Council Tax guidance please see:  Your Account - Council Tax User Guide

User Testing

Join our 'User Testing Team' to help ensure our online services are meeting your needs. Contact us to express your interest.

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