• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Council tax and benefits
  3. Benefits
  4. Benefits: Report a change in circumstances

Benefits: Report a change in circumstances

In this section

  1. You are here: Changes you need to tell us about
  2. Report a change

Changes you need to tell us about

All changes in circumstances must be reported immediately to the Benefits Office.

If the change results in an increase in benefit, you must let us know within one calendar month of the date of the change.

If you delay in telling the Benefits Office you will only be paid the increase from the Monday following the date you reported the change (unless there are special reasons for the delay).

If the change results in a reduction of benefit, it will be effective from the Monday following the actual date the change occurred.

Examples of changes in circumstances that must be reported:

  • Starting or stopping receiving Income Support, Job Seekers Allowance, Employment and Support Allowance or any other state benefit
  • Starting or stopping work
  • Working more or fewer hours
  • Changes to income or savings
  • Changes in Tax Credits
  • A child leaves home or finishes school
  • Someone moves into or out of your household
  • Change of address
  • Rent increases or decreases
  • Changes to non-dependants' income or circumstances
  • Someone goes into or comes out of hospital
  • Someone is on remand or in prison

Please note that failure to report a change in circumstances is an offence that may lead to prosecution.

  • Next page: Report a change

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2025 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement